Return & Exchange Policy
At Sindhu Collections, we take great care to ensure that every product is thoroughly checked before dispatch. Please read our Return & Exchange Policy carefully before placing your order.
No Return | No Exchange | No Cancellation
- Once an order is placed and confirmed, returns, exchanges, and cancellations are not permitted.
- We request customers to review product details carefully before completing their purchase.
Damaged Product Policy
- In the rare event that you receive a damaged product, you must provide a clear 360 degree view parcel opening video.
- The video should show the unopened package, the opening process, and the damage clearly.
- Claims without a valid opening video will not be accepted under any circumstances.
Approval Process
- All damage-related requests are subject to internal quality inspection.
- Sindhu Collections reserves the right to approve or reject any request after verification.
- Approved cases may be eligible for exchange, subject to product availability.
Non-Eligible Cases
- Products without an opening video
- Minor (or slight) color variations due to lighting or screen resolution
- Damage caused after delivery or mishandling by the customer
Final Decision
The decision of Sindhu Collections will be final in all return or exchange-related matters.
Need Help?
For any questions regarding this policy, please contact us at:
📞 Phone: 9701771941
📧 Email: sindhucollectionskkd@gmail.com